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Support & Training Resources

MusicFirst is committed to helping you succeed. We offer a wide variety of training opportunities, from individual webinars to week-long workshops and full-semester professional development courses.

Our support team is available from 9:30am - 5:30pm Monday through Friday, and may be reached by email at or by phone at (855) 896-3344. 


MusicFirst Support Team Virtual Office Hours

We know that you may have questions about using MusicFirst Classroom with your students, so our support team is offering virtual office hours to answer your individual questions. 



MusicFirst Teachers Facebook Group

The MusicFirst Teachers Facebook group is a community just for educators utilizing MusicFirst software. This group is comprised of everyone from power users to newbies, moderated by our real-life team of music educators - not bots. This is the place for you to (humble)brag about your successes, get advice and ideas from other educators, find out about new software features & content, and share best-practices.

Join Here

MusicFirst Webinars

The MusicFirst Support Teams holds monthly webinars on a variety of topics, including best practices, trouble-shooting, and tips & tricks for power users. To stay up-to-date on the latest webinars, sign up below. You may also catch up on previous webinars by following our YouTube channel.

MusicFirst Academy

The MusicFirst Academy offers individual training and certification on MusicFirst Classroom, MusicFirst Junior, and select integrated software. The courses are self-paced and offered entirely online. Upon successful completion of a course, students receive an official MusicFirst Educator Certification. Courses may also be taken for professional development hours or graduate credit.

Course Catalog