Free Trial

Terms and Conditions

Credit Cards

We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.


Money Orders, Cashier's Checks, Company Checks, & Personal Checks

We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.

Refund Policy

MusicFirst will evaluate subscription refund requests on a case-by-case basis and reserves the right to decline a request for a refund. MusicFirst cannot offer refund for unused licenses, if issues arise that are not communicated to the support team (, or if the product does not have features/functions the customer expected but did not evaluate during the free trial period. Refund requests must be submitted to MusicFirst Support or Education Manager within 30 days of the order being placed.

If a customer wishes to decrease the subscription seat count or change their software selection(s), they must inform their Education Manager and finalize exact changes within 30 days of the order being placed. After the 30-day period has lapsed, seat count and software adjustments cannot be accommodated without express permission from supervisors. The minimum decrease in licenses is 10.

If customers wish to transfer licenses between different MusicFirst Classroom sites, they can do so only if the software assortment for each site is identical. Software adjustments and seat count adjustments follow the same rules outlined above.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, MusicFirst shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. MusicFirst shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, MusicFirst shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof, are the sole property of Music Sales Digital Services, LLC dab MusicFirst, Copyright 2013, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are served. Any unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Privacy on Other Websites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.